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LEARNING MENTORS'
GOOD PRACTICE
EXAMPLES
Hodge Hill - Case Study 1
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Hodge Hill School
Case Study 1:
Female Year 11 Age 15
Ethnicity White British
Mentor: Karen Foulkes
INITIAL REFERRAL
The referral was made by Miss Turner (HoY 11) to the Learning Manager, Mr M
Cullwick.
I agreed to mentor the mentee on the 6.11.00. The basis of the referral was the mentee
is disruptive in lessons and around school, has poor relationship with some staff and peers; is non-compliant to school rules and has low achievement levels in some areas. The mentee would be seen one hour per week.
FIRST INTERVIEW
Introductions were made and a full explanation of my role and the mentoring programme
was given. During the interview the mentee was asked to sign the mentoring contract and asked to read guidelines to mentees. The mentee was also issued with a pupil self assessment form to complete and bring to her next session.
During the first meeting the mentee was given the opportunity to discuss her perception
of the problems she encountered within school. This helped the mentor to gain the mentee's trust and showed a mutual respect. The mentee expressed that the main difficulties were in relationships with some teachers and her inability to ignore peer pressure. The mentee found controlling herself in lessons she found uninteresting even more difficult (Science and Maths). We went to discuss career options and the mentee was very clear she wanted a career in childcare. The mentee showed an interest in researching this career and this helped form part of the basis of the relationship.
Future goals were discussed and the possibility of setting targets to achieve these. By the
end of the first meeting several objectives had been achieved. The mentee had understood what the mentoring programme is, how she would be involved in setting goals and targets for herself and a rapport had been established between us.
CLASSROOM OBSERVATION
The first observation took place in a Science lesson and the mentee was observed on
four seperate occasions. Other areas of observation were Technology, Maths and English. The purpose of my observation was to look at the strengths and weaknesses of the mentee; also her attitude to teaching staff and peers. Were there certain triggers which led the mentee to behave disruptively? Also, what were the barriers to her learning?
The observations were recorded on the mentoring observation forms and comments
were made by myself to discuss with the mentee/teacher at further sessions.
OUTCOME OF OBSERVATIONS
The mentee showed disruptive behaviour in particular in Science and Maths.
The behaviour was triggered by the mentee's inability to handle appropriately the
teacher's request to comply. Also the mentee held certain peers in low regard, which led to violent outburst if she was challenged by any of them The mentee displated an inability to remain in her seat and lack of concentration. Often the mentee would leave the classroom without prior permission. The amount of work varied depending on her interest in the topic. The mentee was greatly influenced by others within her group.
BASELINE ASSESSMENT
The Baseline Assessment is obtained through the teacher assessment forms. The
assessment form is sent to all of the mentee's subject areas. The form addresses the following criteria:-
Attitude to teacher
Ability to remain on task
Homework in on time
Relationship with peers
Avoiding distractions
Refraining from disruptive behaviour
Any other concerns
No other information was supplied by teachers, Head of Year on the Baseline
Assessment Form. The assessment criteria includes poor, needs improvement, good, excellent. The form gives a general overview from the teacher and is helpful in pinpointing concerns of conduct, achievement etc. The assessment forms are sent out in the first few weeks of the mentee participating on the mentoring programme.
During the subsequent weeks the mentee was required to ask teachers to complete
specific lesson assessment forms, from this progress can be identified and particular patterns of behaviour or concerns can also be addressed with the mentee.
EVALUATION OF ASSESSMENT FORMS
The forms related to lessons/subjects which the mentee's behaviour and attitude were
acceptable relating to subject areas where interest and motivation were high. Areas identified were as follows:-
Child DevelopmentGeography
Social EducationIT
EnglishPhysical Education
Areas where disruptive behaviour and lack of achievement occured on a regular basis
included:-
ScienceModern Languages
TechnologyMaths
Targets are set with the mentee which relate to the areas of underachievement through
lack of motivation, disruptive behaviour and attitude. When the mentor and mentee feel that there has been progress in these areas further assessment forms are sent to subject areas.
FEEDBACK TO STAFF
Teaching staff, the Head of Year, Tutor, Pastoral Manager and Learning Manager are
kept informed of ongoing strategies and targets through regular contact verbally. A progress review in written form has been sent out twice during the last six month period.
The Learning Manager is consulted regularly of any major concerns relating to the
mentee and advice from him and the Head of Year is sought where appropriate from the mentor (confidentiality code).
PARENTAL INVOLVEMENT
It is a requirement that the mentee's family is kept informed of progress. Support from
the mentee's family is a valuable tool in gaining further support for the work being carried out with the mentee. Contact was made in December 2000 with the mentee's grandmother in the first instance. From the mentor's file and Pastoral Manager I gathered information relating to the mentee's background.
Mentee lives with both parents
Both parents are auditory impaired
Both parents are employed
Mentee is one of two children (youngest)
Mentee's sibling attended Hodge Hill School and had a record of disruptive
behaviour
Telephone calls have been held with the mentee's father to discuss targets set and the
mentee's attitude towards herself and her education. I met with the mentee's father on the 15.1.2001 where I discussed the mentoring programme and also achieved the support of her parents. The mentee was pleased that I had established a rapport with her father. Updates of progress and concerns have been sent by letter also.
OVERVIEW
In December of 2000 the mentee was selected by the Pastoral Manager and the
Learning Manager to attend the AFIWI Re-directional Unit. The purpose of the unit is to give the young person an insight into careers and further education. It is also used as a direct approach in challenging the mentee's perceptions of themselves and looking at how others perceive them. At the end of two weeks I attended the centre to discuss the mentee's progress with the centre manager and the mentor who was assigned. I was able to give input into the targets set by the unit and work alongside any recommendations that had been put forward.
After a period of time working with the mentee it became apparent through monitoring
and discussion with the mentee that motivational levels and good behaviour had noticeably increased in most lessons. However in January 2001 the mentee was excluded for continued disruptive behaviour in Science. The mentee had severe difficulties relating to negative peer pressure and coping with the teacher's expectations of her.
The mentees goals and targets became unachievable and all motivation was lost. After
careful consideration and continual strategies being tried by the mentee and myself I suggested at the exclusion meeting that the mentee be dissaplied from the subject. This I felt could happen as she did not need this subject for her chosen career in childcare.
After discussion with the mentee's father, the mentee, the Deputy Head and a
representative of the Governing Body it was decided that this would be the best course of action. I further proposed that the mentee spend this time working on coursework which was behind, such as childcare studies. The outcome of this was the mentee was more focussed and was successful in producing outstanding childcare studies coursework, leading to an achievement award from the Headteacher.
Other coursework outstanding was also able to be completed during this time. From this
the mentee experienced raised self esteem through a sense of achievement. We continued to work on evaluating triggers and responses for other lessons such as Maths. At this point the mentee had experienced some success and felt she could trust me to help her through suggesting alternative solutions to formulate a more positive outcome for the Maths lesson. The mentee needed to aquire coping skills and learn strategies she could use when situations or people became too intense for her to deal with.
Targets were set which encouraged the mentee to take control of her environment and
her own learning.
Together we approached the Maths teacher to request the mentee be allowed to
continue with the group. During the meeting certain barriers were broken down and both parties had a chance to listen to each other. The outcome was very positive with the teacher offering further support for targets set and the mentee was able to offer a commitment that her behaviour and attitude would improve. Further support was given by myself attending some lessons. As situations and challenges arose I could offer guidance and support. Some very positive changes in attitude and behaviour have occured since this lesson with the teacher expressing how pleased he is by the mentee gaining 'excellent' on the teacher assessment forms.
In other areas to date (March 2001) teacher assessment shows improved effort, staying
on task and refraining from disruptive behaviour. In addition to this, teaching staff have commented to me with regard to the mentee's social skills around school and the way they have improved.
The mentee has also written a case study on herself and in this she comments about being
supported, her improved commitment to school and learning. Other remarks made refer to coursework being well produced now, a feeling of becoming grown up with a positive outlook (April 2001).
The result of the mentee's continued effort and increased cooperation has given her the
confidence to apply for a BTEC Diploma in Childcare Studies. The mentee has secured a place and will hope to achieve 3 A-C grades in her GCSE examinations. To help continue levels of motivation I arranged a visit for the mentee and myself to East Birmingham College Nursery. At the nursery the mentee was able to access information relevent to working within this kind of environment; also, the experience of interacting with adults in a constructive way. The mentee found the visit useful and informative and suceeded in writing a small evaluation of her visit to include what she had learnt.
Recent contact with the mentee's parents confirms higher motivational levels at home as
the mentee is more inclined to study now. They are pleased with the mentoring programme and are, as I am, expecting continued sucess in all nine of the GCSE subjects the mentee has been entered for.
The targets the mentee has worked on and achieved are as follows:
Staying in her seat in all lessons
To not leave the classroom without permission
Arrive at Maths lesson 2 minutes early to aquire a seat on her own
Approach English teacher to discuss needs aquiring essential materials for GCSE
study in a calm way (non confrontational)
To telephone several colleges to enquire about Childcare Study Courses and
qualifications needed
To complete all outstanding coursework
To be entered for all examination subjects
To interact and access information on an out of school visit
EXIT STRATEGIES
The mentee will leave Hodge Hill School this term (Summer 2001). The mentoring
process will cease when examinations begin in May 2001.
Up until this time the mentee may approach me with any concerns etc. The mentoring
appointments have been cut down to half-hour sessions instead of one-hour sessions over the last few weeks.
During these sessions we have looked at the mentee's successes, long term goals and
discussed any apprehensions regarding these. The mentee has written a case study of herself, looked at interview techniques and revision techniques. The mentee has drawn up a study plan for her revision. At present the mentee is confident about herself and her exams.
Karen Foulkes
4.4.2001
(Mentor - Hodge Hill School)
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Hodge Hill Case Study 2
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